CuzHens
Help Center

Food safety, dietary tags, and "organic" claims

Updated June 17, 2026

Dietary tags

Sellers can tag products with: organic, pasture-raised, gluten-free, dairy-free, vegan, vegetarian, nut-free, kosher, halal. Tags must be honest — false claims can lead to listing removal or account suspension.

"Organic" — what it means here

USDA-certified organic farms can use the official "Organic" tag and upload their certificate (we display it on their storefront). Non-certified farms can use "Naturally grown" or "No synthetic pesticides" but cannot use the certified-organic seal.

Food safety

Sellers are responsible for following state and local cottage-food, raw-milk, and food-handler laws. CuzHens does not pre-screen for compliance — buyers should ask the vendor for relevant permits if they have concerns.

Allergens

Sellers must list known allergens in the product description (eggs, dairy, nuts, wheat, soy, sesame). If you have a serious allergy, message the vendor before ordering.

Reporting a concern

Suspect a labeling problem or food-safety issue? Email safety@cuzhens.com — we investigate every report.

Still stuck? Contact us and we'll get back to you within a business day.