Services & Rentals Marketplace Policy
Effective Date: JUNE 12, 2026
This Services & Rentals Marketplace Policy governs the use of service listings, service requests, equipment rentals, and related features available through CuzHens Market ("Platform").
By listing, offering, requesting, booking, renting, or purchasing services through the Platform, all users agree to this Policy.
1. Marketplace Role
CuzHens Market is a technology platform that connects independent buyers, renters, service providers, and equipment owners.
CuzHens Market:
- Is not a contractor.
- Is not a service provider.
- Is not an equipment rental company.
- Does not employ service providers.
- Does not supervise work performed.
- Does not own listed rental equipment unless explicitly stated.
- Does not guarantee the quality, safety, legality, licensing, availability, or performance of any provider or rental item.
All transactions are conducted directly between users.
2. Independent Service Providers
All service providers operate as independent businesses or individuals.
Providers are solely responsible for:
- Service quality
- Pricing
- Quotes
- Contracts
- Workmanship
- Compliance with applicable laws
- Licensing requirements
- Insurance requirements
- Tax obligations
Nothing within the Platform creates an employment, partnership, agency, franchise, or joint venture relationship with CuzHens Market.
3. Service Requests
Users may submit service requests through the Platform.
CuzHens Market does not guarantee:
- Responses to requests
- Service availability
- Provider qualifications
- Pricing accuracy
- Completion of requested work
Any agreement resulting from a service request is solely between the requesting user and the responding provider.
4. Quotes and Estimates
Quotes, estimates, and pricing information are supplied solely by providers.
CuzHens Market does not verify or guarantee:
- Pricing
- Availability
- Accuracy of estimates
- Completion timelines
Final pricing may differ from initial estimates.
5. Equipment Rentals
Equipment rental listings are posted by independent owners.
Owners are solely responsible for:
- Equipment condition
- Maintenance
- Safety
- Legal operation
- Compliance with applicable regulations
Renters assume all risks associated with use, transportation, operation, storage, and possession of rented equipment.
6. Security Deposits
Where applicable, deposits may be collected to secure rental transactions.
Deposit disputes shall be resolved between the equipment owner and renter.
CuzHens Market may facilitate payment processing but is not responsible for determining fault, damage valuation, or reimbursement obligations.
7. Damage and Loss
CuzHens Market is not responsible for:
- Property damage
- Equipment damage
- Personal injury
- Lost income
- Delays
- Theft
- Misuse of equipment
- Improper operation
- Unauthorized use
Users assume all risks associated with transactions conducted through the Platform.
8. Licensing and Insurance
Providers are solely responsible for determining whether licenses, permits, certifications, inspections, or insurance are legally required.
Any verification badges offered by the Platform are informational only and do not constitute a guarantee of competency, legality, insurance coverage, or regulatory compliance.
9. User Due Diligence
Users are responsible for conducting their own due diligence before entering into any transaction.
Users should independently verify:
- Experience
- References
- Licenses
- Insurance
- Certifications
- Equipment condition
- Pricing
10. Disputes Between Users
Disputes arising between buyers, renters, providers, or equipment owners are solely between those parties.
CuzHens Market has no obligation to investigate, mediate, arbitrate, or resolve disputes.
The Platform may, at its sole discretion, suspend accounts, remove listings, or request documentation during investigations.
11. No Warranty
All services, rentals, listings, profiles, reviews, and marketplace features are provided "AS IS" and "AS AVAILABLE."
CuzHens Market makes no warranties regarding:
- Service quality
- Equipment safety
- Provider qualifications
- Listing accuracy
- Availability
- Fitness for a particular purpose
12. Limitation of Liability
To the maximum extent permitted by law, CuzHens Market, CuzHens LLC, its owners, officers, employees, contractors, affiliates, and agents shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from:
- Service transactions
- Rental transactions
- Property damage
- Personal injury
- Equipment failures
- Lost profits
- Business interruptions
- User disputes
13. Right to Remove Listings
CuzHens Market reserves the right to remove, suspend, reject, edit, or disable any service listing, rental listing, profile, or account at any time and for any reason.
14. Policy Updates
This Policy may be updated periodically.
Continued use of the Platform constitutes acceptance of any revised version.